Privacy Policy
Your privacy is important to Wozi Pte. Ltd. This Privacy Policy explains how we collect, use, disclose, transfer, and store information when you use our websites, applications, and other online products and services (the “Services”).
We aim to collect the minimum personal information necessary to operate the Services. Where we do collect data, we do so for the purposes set out below and in accordance with applicable laws.
Controller and How to Contact Us
Controller
Wozi Pte. Ltd.
contact@wozi.app
If you have questions about this policy or our data practices, please contact us using the details above.
Scope
This policy applies to the Services provided by Wozi Pte. Ltd. It does not apply to third-party websites, applications, or services that may link to or integrate with our Services. Please review their privacy policies.
Information We Collect
1) Information you provide to us
- Account and profile information (for example, your name, email address, and any other details you choose to provide) if you create an account or contact us.
- Content you submit through support requests, feedback forms, or other communications.
- Billing information and transaction details if you make purchases (processed by our payment providers).
2) Information collected automatically
- Device and usage information, such as device type, operating system, application version, language, IP address, timestamps, and basic event logs necessary to operate the Services.
- Diagnostics and crash reports where you enable sharing diagnostics (e.g., via platform settings). On some platforms, crash reporting and analytics are opt-in.
3) Cookies and similar technologies
We may use cookies and similar technologies to operate essential features, understand aggregate usage, and improve the Services. You can usually set your browser to refuse cookies, but some features of the Services may not function properly without them.
How We Use Information
We use the information we collect to:
- Provide, operate, and maintain the Services.
- Communicate with you (for example, to send important notices about changes to terms or policies, security alerts, or service-related messages). Where required, we obtain your consent before sending marketing communications, and you can opt out at any time.
- Improve and develop the Services, including through analytics, research, and testing.
- Maintain safety, integrity, and security, including detecting, preventing, and responding to fraud, abuse, and security incidents.
- Comply with legal obligations and enforce our terms.
Legal Bases for Processing (EEA/UK)
Where GDPR or similar laws apply, we process personal data on the following legal bases:
- Your consent (e.g., for optional analytics or marketing communications).
- Performance of a contract (e.g., to provide the Services you request).
- Compliance with legal obligations.
- Our legitimate interests (e.g., to secure and improve the Services), balanced against your rights and interests.
Sharing and Disclosure
We do not sell your personal information. We share information as follows:
- Service providers: We engage trusted vendors to host, maintain, analyze, or support the Services. They may access information only to perform services for us under appropriate confidentiality and data protection agreements.
- Legal and safety: We may disclose information to comply with laws, regulations, legal processes, or governmental requests; enforce our terms; or protect the rights, property, or safety of Wozi, our users, or the public.
- Business transfers: If we are involved in a merger, acquisition, reorganization, or asset sale, your information may be transferred as part of that transaction.
- Aggregated or de-identified information: We may share information that does not reasonably identify you.
Data Retention
We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Where we no longer need personal information, we delete or de-identify it.
Security
We use technical and organizational measures designed to protect personal information, including encryption in transit (e.g., TLS) and access controls. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
International Transfers
If we transfer personal information outside your country or region, we will ensure appropriate safeguards are in place (for example, standard contractual clauses or equivalent mechanisms) as required by applicable law.
Your Rights
Depending on your location, you may have rights regarding your personal information, such as to request access, correction, deletion, restriction, portability, or to object to certain processing. Where processing is based on consent, you can withdraw your consent at any time. To exercise your rights, contact us using the details in the “Controller and How to Contact Us” section.
You may also have the right to lodge a complaint with your local data protection authority. We encourage you to contact us first so we can address your concerns.
Children
Our Services are not directed to children under the age of 16 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children under this age. If we learn we have collected such information without appropriate consent, we will delete it.
Third-Party Sites and Services
The Services may contain links to third-party sites or services. Their information practices are governed by their own privacy policies, not this one.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the date below. If changes are material, we will provide additional notice as required by law.
Last modified: September 30, 2025