Privacy Policy

Privacy Policy

Your privacy is important to Wozi Pte. Ltd. This Privacy Policy explains how we collect, use, disclose, transfer, and store information when you use our iOS application and other online products and services (the “Services”).

We aim to collect the minimum personal information necessary to operate the Services. Where we do collect data, we do so for the purposes set out below and in accordance with applicable laws.

Controller and How to Contact Us

Controller

Wozi Pte. Ltd. (incorporated in Singapore)

Email

contact@wozi.app

If you have questions about this policy or our data practices, please contact us using the details above.

Scope

This policy applies to the Services provided by Wozi Pte. Ltd., including our iOS application available on the Apple App Store worldwide. It does not apply to third-party websites, applications, or services that may link to or integrate with our Services. Please review their privacy policies.

Information We Collect

1) Information you provide to us

• Account information: Your email address when you create an account using Sign in with Apple. You may choose to share your real email address or use Apple's private relay email service.
• User-generated content: Text, photos, voice recordings, and other content you create within the app. This content is stored locally on your device and synced to our servers for cross-device access.
• Communications: Content you submit through support requests, feedback forms, or other communications.

2) Information collected automatically

Device and usage information, such as device type, operating system, application version, language, anonymous identifiers, timestamps, and basic event logs necessary to operate the Services. We use anonymous identifiers that are not linked to your personal identity.

Crash reports and diagnostics collected through our error tracking service to help us identify and fix issues. These reports use anonymous identifiers and are not linked to your personal identity.

3) Device permissions

Certain features of the app require access to device capabilities. You will be prompted to grant permission before these features are used:

• Camera: Used for taking photos within the app. Photos are stored locally and may be synced to our servers.
• Microphone: Used for voice input features. Voice recordings may be processed by AI providers to power certain features.

We do not access your location, contacts, or health data.

How We Use Information

We use the information we collect to:

• Provide, operate, and maintain the Services, including cross-device synchronization.
• Process your content through AI-powered features to provide functionality within the app.
• Communicate with you (for example, to send important notices about changes to terms or policies, security alerts, or service-related messages).
• Improve and develop the Services through anonymous analytics and research.
• Maintain safety, integrity, and security, including detecting, preventing, and responding to fraud, abuse, and security incidents.
• Comply with legal obligations and enforce our terms.

Third-Party Service Providers

We use the following third-party service providers to help operate the Services. These providers process data on our behalf under appropriate data protection agreements:

• Apple (United States): Authentication via Sign in with Apple, and payment processing for in-app subscriptions. Apple handles all payment information directly; we do not receive or store your payment details.
• Supabase (Singapore): Cloud database and storage for cross-device data synchronization.
• Mixpanel (United States): Anonymous product analytics to understand how users interact with the app. We use anonymous identifiers that are not linked to your personal identity.
• Sentry (United States): Anonymous crash reporting and error tracking to help us identify and fix technical issues. We use anonymous identifiers that are not linked to your personal identity.
• AI Providers — Google, OpenAI, and Anthropic (United States): We send text prompts and user-generated content to these AI providers to power certain features within the app. Under our business agreements with these providers, your data is not used to train their AI models.

Legal Bases for Processing (EEA/UK)

Where GDPR or similar laws apply, we process personal data on the following legal bases:

• Your consent (e.g., for optional features requiring device permissions).
• Performance of a contract (e.g., to provide the Services you request).
• Compliance with legal obligations.
• Our legitimate interests (e.g., to secure and improve the Services), balanced against your rights and interests.

Sharing and Disclosure

We do not sell your personal information. We share information as follows:

• Service providers: We share data with the third-party service providers listed above to operate the Services. They may access information only to perform services for us under appropriate confidentiality and data protection agreements.
• Legal and safety: We may disclose information to comply with laws, regulations, legal processes, or governmental requests; enforce our terms; or protect the rights, property, or safety of Wozi, our users, or the public.
• Business transfers: If we are involved in a merger, acquisition, reorganization, or asset sale, your information may be transferred as part of that transaction.
• Aggregated or de-identified information: We may share information that does not reasonably identify you.

Data Retention

We retain personal information for as long as your account is active or as needed to provide the Services. When you delete your account, we delete your personal information from our servers, subject to any legal obligations requiring us to retain certain data. Where we no longer need personal information, we delete or de-identify it.

Security

We use technical and organizational measures designed to protect personal information, including encryption in transit (e.g., TLS) and access controls. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

International Transfers

Your data may be transferred to and processed in countries outside your country of residence, including the United States (for services provided by Apple, Mixpanel, Sentry, and AI providers) and Singapore (for Supabase and our company operations). Where we transfer personal information outside your country or region, we ensure appropriate safeguards are in place (for example, standard contractual clauses or equivalent mechanisms) as required by applicable law.

Your Rights

Depending on your location, you may have rights regarding your personal information, such as to request access, correction, deletion, restriction, portability, or to object to certain processing. Where processing is based on consent, you can withdraw your consent at any time.

To delete your account and all associated data: You can delete your account directly within the app through the Settings menu. This will remove your personal information from our servers.

For other requests, contact us using the details in the “Controller and How to Contact Us” section.

You may also have the right to lodge a complaint with your local data protection authority. We encourage you to contact us first so we can address your concerns.

Children

Our Services are designed for users aged 16 and older. We do not knowingly collect personal information from children under the age of 16 (or the equivalent minimum age in your jurisdiction). If we learn we have collected such information without appropriate consent, we will delete it.

Third-Party Sites and Services

The Services may contain links to third-party sites or services. Their information practices are governed by their own privacy policies, not this one.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the date at the top. If changes are material, we will provide additional notice as required by law (for example, through an in-app notification).

Last modified: January 4, 2026